Frequently Asked Questions
Find answers to common questions about our products and services
How can I track my order?
Once your order ships, you will receive an email with a tracking link to monitor your delivery progress.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding to more countries soon.
Can I change my shipping address after placing an order?
Address changes can only be made within 2 hours of order placement. Please contact support immediately for assistance.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay.
Are your products covered by a warranty?
Yes, all BillieBars products come with a standard 12-month manufacturer warranty against defects.
How do I apply a discount code?
You can enter your promotional code at the final stage of the checkout process before confirming your payment.